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Who is VITALITY, and what services do we provide?

An overview of who and what VITALITY does.

Written by Clayton Erekson
Updated over 7 months ago

VITALITY is the software your property uses to manage utilities such as water, gas, electricity, and more. It helps keep billing accurate and streamlined so you receive clear, timely statements.

How Billing Works

  • Your property manager (or another third-party biller) uses VITALITY to create your utility bills.

  • VITALITY itself is the software platform—it does not directly collect payments from you, but enables your property manager to handle that process smoothly.

  • VITALITY can be used to bill any type of utility (electricity, water, gas, trash, internet, etc.).

If you’re wondering which utilities are billed at your property, please check your lease or contact your property manager for details.

What This Means for You

  • Your bills are generated through a reliable and automated system, so they’re consistent and accurate.

  • You may have access to a tenant portal, where you can:

    • View your monthly utility statements

    • See your usage history

    • Make payments (if enabled by your property manager)

  • The system is designed to make things transparent and easy to understand, so you always know what you’re paying for.

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